What Our Clients Say

Just want to share a lovely email I received yesterday from Maria Urlich. In reading this it was a delight to see how much she appreciated the efforts you put into selling her property.

I personally want to thank and congratulate you both on such service. Our whole industry is about customer service and when you get it right, the best comes out.
Thank you again for exceeding customers expectations – I can assure you that you are both a delight to have in our company and in particular at the Royal Heights office
Wishing you much success in the coming months with your selling.

Peter Thompson – CEO, Barfoot & Thompson

Great Performance as always
He always keeps me updated with the marketing and feedback from buyers. He makes great suggestions to improve the selling chance of my listing. I ‘vebought and sold with him over the years. He gives a great insight when you are buying and great recommendation when you are selling. Once you tell him your needs, just sit back and relax. He will get them done with great efforts.

Constant Solutions Ltd – Vendor

Survive in this Tough Market, Selling with Frank through this tough market is safeguarded
Frank prepared well. I know the market is decreasing however Frank didn’t persuade me to drop my expectations. We patiently went through all the open homes, secured the only chance to get my home sold with market value. Highly recommend to buy and sell with.
Frank Lei – Vendor
Very good experience
Good selling strategy brings us good selling outcomes. We have worked with Frank on many projects and his experience in this industry helps us a lot in this tough time.
Rosewan Real Estate -Vendor
Recommend Frank Liang
A very professional salesperson who fully communicated with us before selling the house and made suggestions for improvements to the house. After listing, patiently communicated with all potential buyers and helped us find the most suitable buyers. He is an intermediary that can cooperate for a long time.
Chao Ding – Vendor
Frank is Your Key to Securing the Best Deal for Your First Home
Frank Liang from Barfoot & Thompson was exceptional in helping me secure the best deal for my first home. His market knowledge, negotiation skills and commitment to my goals were truly outstanding. I highly recommend Frank for anyone seeking a dedicated salesperson to find their first home.
Monish Mohan – Buyer
Perfect purchase and perfect salesperson
Frank was amazing from start to finish. We are over the moon that our offer was accepted and Frank made that happen like he said he would. We were pushing it for time as our pre-approval was running out and within seven days our offer was accepted and we went unconditional. We will be forever greatful for what Frank has done for us, helping us purchase our first home. Frank was very fast and efficient through the process and met all of ours needs when requested. Highly recommended. Thank you Frank.
Tayla & Jackson
Amazing Salesperson!!
Frank is an amazing salesperson to work with. He was very patient and understanding of our situation. He guided us with his knowledge and expertise, and helped us to sell our house even in the current difficult market. He went above-and-beyond our expectations to assist us in achieving our goal.
Piran Tolat – Vendor
“Smooth Process and Great Result!
Our family home was listed with Frank Liang together with Paul Berry. As a first time vendor, I found the selling process much less stressful than I imagined it to be. Both salespeople worked hard to support me…they willingly and honestly shared their vast real estate knowledge, answered my many questions and kept me informed of progress every step of the way. I am so glad that I chose them to sell our home, they worked hard to get me the very best price and a quick easy settlement. I would not hesitate to recommend them both.
Debra Gail Parata
Frank Liang from Barfoot & Thompson Royal Heights was the salesperson for the sale of our property in Westgate. During the whole process, Frank was totally thorough and professional, offered great sales advice and was accurate in the estimated sales price range.

Frank was very helpful in appraising our property and offered useful suggestions for improving it for sale and even put us in touch with a professional house renovator. The marketing of our property was excellent. Frank sent us regular updates of the open home results.

Although the market was cooling, we achieved a sale price that we were happy with. Frank was clearly advocating on our behalf to ensure we achieved a fair price for our property.

We have no hesitation in recommending Frank Liang as a real estate salesperson for the sale of residential property in the north west of Auckland.
Tony & Viv Jones

Thank you so much 🙏🙏🙏🙏 for everything. I trusted your words and you made our dream come true.

I have no words to explain your professionalism and the way you deal with all matters. You acted promptly and wisely thoroughout this period. I will definitely come to only you, when I plan to upgrade my house.

Appreciated from the heart. God bless.
Wilson Kuriakose

Right from my first contact, we were impressed by Frank Liang’s professionalism, current market knowledge and honesty. His communication with us throughout the process of selling our house was also second-to-none. He listened, he suggested and proved nothing was a problem. We appreciated the effort he put into marketing our property and our open-home viewings, bringing with him those ‘little’ touches that added so much. We would not hesitate to use him again in the future and wholeheartedly recommend Frank Liang, Barfoot & Thompson to other people 110%.
Amazing job, thank you.
Mr & Mrs Fernandes
Best Salesperson. I will recommend to Everyone!
I have known Frank for many years. Aside from his friendly personality, the reason I chose Frank is his professionalism. He is experienced, professional and always gives me the most precise advice through the selling process. I am also impressed by his unique viewpoint about the current market and land development. I am delighted with the outcome and I would highly recommend Frank to everyone who wants to sell/buy properties.
Smythe Home Limited – Vendor
I met Frank when I bought my house in 2017. His professional work and responsible attitude helped me a lot with my first house purchase in Auckland. He is so trustworthy that he came to mind again when I decided to sell my house. In return, he didn’t let me down and helped to find a very good buyer for my house for a very good price. Frank always allowedme to leave the house things to him without any concern. I really appreciate his great help.
Sam and Mandy – Vendor
Frank did an amazing job selling my property, very impressed.
Frank was very helpful, giving invaluable advice when selling this property. He has an impressive knowledge of the greater market, how to present the property, best time to sell etc. Also Frank is very approachable, always easy to get a hold of. I’ve sold a few properties over the years and can say with full confidence that Frank is the best salesperson I have ever had the pleasure of working with. Would definitely recommend Frank to my friends or anyone wishing to buy or sell a property Thank you Frank 🙏
Igor Shnayderman – Vendor
Excellent work
Frank utilises his skills in finding properties as well as phone bidding. We didn”t need to worry too much when he was alongside us. Thank you Frank.
LeiMing Cen & Wing-Yee Chan – Buyer
Professional, knowledgeable and reliable salesperson … Amazing!
We got to know Frank through a network, and from the day we met and till we bought a house, it was a whole new and better experience, completely different from what we’d heard. His knowledge and insight of the market and property helped us make decisions at every turn. Frank was very prompt in replying to query or question we had and his professionalism is standout. We bought our first home within two months but it would have been a lot shorter if everything had been normal. And more importantly Frank is very patient and friendly. We feel like we have made a new friend. I would highly recommend anyone out there trying to find a salesperson who they can trust. Try Frank, you’ll find noone better!
Aung Hein Naing & Susu Mom – Buyer
Frank Liang, an efficient salesperson, never leaves you disappointed
I enjoy the way Frank deals with his clients. He is hard working, has a clear strategy, cares about others and has years of experience. He not only helped me to sell the property within a week at a price I am happy with, with every conversation he saved me a lot of time during the selling process. Nobody could be even a little better than him, I swear!
Sting – Vendor, 12 May 2021
What a great experience it has been.
He is a professional, honest and enthusiastic salesperson. He was always available to answer my questions and always did extra jobs. I would highly recommend Frank to anyone looking to sell and buy their property.
YinYin Tie
Frank did a fantastic job marketing our property. His knowledge and experience with land development potential attracted the right buyers to the auction. He achieved an outstanding result for our property. The sale exceeded our expectations. Thank you to Frank for all your hard work. We would highly recommend to all our friends and family.
Corey & Keely Baxter
“Frank was persistent and confident when presenting to me one of his clients who were interested in buying a house in our area. My wife and I agreed to sign him on as our agent even though we were unsure as to whether or not he could achieve our asking price.

After several weeks of hard work, Frank proved himself to be a trustworthy person helping us by fulfilling our needs and remaining supportive whenever necessary; before and after the sale.

I would like to congratulate Frank on his success in selling my house and thank him for all his hard work. Best wishes to Frank and Barfoot & Thompson for a happy and successful 2013!”
John Yu

“Recently, our family home got sold by Frank Liang of Barfoot and Thomson. The process has been very simple and smooth thanks to Frank’s hard work and determind mind. I found Frank to be very open and informative and worked hard to get us the best deal, which was made difficult as there were two owners. In the end Frank succeeded to keep all parties happy and realized a sale that was under the circumstances the best option for all. I want to thank Frank for his efforts and wish him well in his further career.”
Adrian Hansen
“Frank Liang sold our property in New Lynn Heights. He made every part of the process simple, was always very punctual and never let us down. He then also helped us to look for a new house for our family, taking us around to many different houses, brokering a sale and was avaliable at any time of the day and night, he even came to our house at 6am one morning as that was the only time we were avaliable. Frank is a dedicated, friendly and professional sales person, and we highly recommend him. Should we ever sell or buy again we will certinly be working with Frank again.”
“Frank had no problems selling my property and I am pleased to say that he did a tremendous job. As I was not in Auckland at the time he took the responsibility into his own hands and kept me updated throughout the process. There is no doubt in my mind that he is a very good salesperson.
I would recommend Frank to anyone thinking of selling their properties and I wish him future success.”
Mohammad Rafique
“We had our house listed with another agency, however the results weren’t as good as we expected. Frank contacted our agent to advise that he had an interested party, who not long after put an offer on our house and bought it. Frank was a real pleasure to deal with, he was extremely efficient and keep in constant contact with us. He worked with our best interest at heart and came to a deal which we were pleased with. I would highly recommend Frank if you are looking to sell or buy, Frank will work very hard to ensure you get the results you want. I have yet to meet another real-estate salesperson with his work ethic.”
“Frank and Kevin approached me while my house was under construction. They helped offer professional ideas and solutiopns for my property. I was impressed with their efforts and was thre reason I listed my house with them. They went above and beyonnd, often extending open home hours to accomodate buyers. I followed their marketing advice and they achieved an amazing price for my property. I was very pleased. The whole process was smooth and hassle-free. Their communication was efficeint and always up to date. They will definitely be my first choice is future.”
Peter Zhou
“Hi Frank & Kevin,
Thank you for the great, effecient service you have provided me and my husband in the process of selling our property. You were very helpful and approachable at all times for any questions and queries. You were able to not just get us the price we were after but also your service made things a lot smoother. I wish you both well for the future.”
Pinky K-Arora
“We have had the pleasure to work with Frank and Kevin, where they tirelessly took us around many different houses in the hope to find “the one”. Daily they scanned the market and gave us updates and great advice on each house, ensuring that we had all the information we needed. They always had our best interest at heart and are very honest and trustworthy and deliver everything they promise. We have worked with Frank before and would only work with him and Kevin again when it came to our new house and unsurprisingly we have had service far beyond expectations! Thank you Frank and Kevin for everything. We will certainly be spreading the word of your services and will highly recommend you. All the best.”
Loretta & Kurtis
Best Advice from Experienced and Knowledgeable Salesperson

Sometimes, a decision is hard to be made. When we met Frank to appraise our property, he didn’t only give an accurate appraisal and marketing analysis, but he also gave the scenario for different selling methods in order that we could know how to choose the method to sell and how to market. We learned lots from Frank about development and renovation. He knows how to maximize the value of property and how to prepare the property for sale. So glad we made right decision to choose Frank to sell our property and we will use him again without any doubts and recommend him to all our friends.
JS Trimmers Ltd – Vendor, 25 May 2021

There are many property salespeople in the market, but Frank has something unique, especially for sections with the potential of subdivision. He is able to provide precise advice to both buyers and sellers, so that the seller can avoid wasting their money on painting the lily and the buyer can get the mortgage support easily while fully meeting the compulsory conditions of development as well.

Undoubtedly, I will look to Frank for my next deal.



Looking for our first home was a daunting experience but after we met Frank, we felt very comfortable with the process. Frank answered our questions and always responded very quickly which helped expedite the process. He is professional and a pleasure to work with. We would recommend Frank to anyone buying their home as it can be overwhelming at times but the right salesperson holds your hand and walks you through the journey. Thank you Frank for making our first home journey smooth and enjoyable.

Joy & Marcos

Thank you for your hard work selling property on Mamuku Drive, Massey on behalf of me. I appreciate your time, your effort, your patience and your experience. Both Sam and I are satisfied with the selling price and the excellent buyers. You helped us to resolve the problems when we met difficulties. We definitively will come back to you for any future opportunities.

All the best for your future career!

Kind regards

My wife and I have no regrets in choosing one of west Auckland’s top real estate salespeople to purchase and sell our first home. Frank’s knowledge, guidance and expertise made sure we got top value upon procurement and enabled us to sell at a premium when our circumstances changed a year later. He accurately predicted how the market would move, allowing us to make good profit. His professionalism is second to no one and makes everything seamless. We get prompt replies and updates every time. We are very impressed and grateful.
Frank sold two of our rental properties two months in a row. Two weeks of renovation, listed in third week and sold in fourth week with quick settlement dates.

Frank knows exactly what the market is looking for. He guided us in the right direction to renovate one, got the return and started the other project. He checked on each stage of the renovation to make sure quality of work was completed with high expectation. Viewers were amazed with final results through open homes and buyers were happy to move in straightaway.

If you’re looking to sell/buy, it’s highly recommended to consult with Frank first. He’s always just one phone call/text away.

Kind regards

“Frank Liang of Barfoot & Thompson arranged the sale of our home via auction. We are delighted with the service he provided to us. Frank is very easy to work with, always pleasant, courteous and helpful. He sold our home with a minimum of stress to us. His wonderful smile and honest, realistic approach made the process easier for us.”
B & J Kilham
I have just had the experience of selling two properties with Frank Liang from Barfoot &Thompson – Royal Heights Branch. I would like to express how impressed I was with such a great level of service and professionalism.

He helped me to find suitable land for the project, gave me lots of market insights and support during the design stage. He was always just a phone call or a visit away when I needed his support. Selling off the plans was quick and easy, and he was always in contact during the building process.

I must say that he has greatly exceeded all my expectations and I would definitely not hesitate to recommend him to anyone thinking of buying or selling a property.
L Tofono

We decided to list our investment property with Frank Liang after considering three other salespeople from different agencies. Frank’s knowledge and sound advice on the development potential was by far the most compared to others. He was able to offer various scenarios that would attract the best buyer to maximize our sale position. He was able to act quickly and achieve a premium price for our property.

Nevil Bulsari

I’m Lei Zheng, owner of Rosebank Road, Avondale. I recently sold my house with Frank Liang. Initially I just requested some appraisals from different salepeople. Most of salespeople just give me indication of how much house could be sold for. Frank stands out, not only about how much my house could be sold for but also what I should do to add value to uncover the potential about my property.

After a few meetings , Frank help me draw up a plan of how to add value with smart renovation. Frank also provided ongoing support during Covid-19 to ensure I could carry out work aligned with our plan in detail, from colour of paint, kitchen style, lighting, flooring , garden touch up, to home staging style, open home time and auction strategy. These efforts accumulated to multiple offers with 887k unconditionally sold with quick settlement. This price is above my family’s expectations and our family are thrilled. I never regret choosing Frank to market my property. His industry knowledge , professional attitude and honest communication create trust . My experience selling with Frank makes me not hesitate to refer Frank Liang to my friends whoever needs help with buying and selling.

Kind regards

Wendy and I would like to take this opportunity to thank you for achieving a very good result for the sale of our property in Gallony Ave. We appreciate your high degree of professionalism, honesty and work ethic. You have made our sale a stress-free process whilst achieving the agreed result we where seeking in the time-frame we set,

We would recommend Frank to a potential vendor or purchaser if you want to achieve a positive result.

Frank, thank you and we look forward to working together in the future.

John & Wendy

I would like to say huge thanks to Frank for his professional service as my property was recently sold successfully under his management.

Market analyses and cost indications were given by Frank when I approached him, I am surprised by his phenomenal experience and knowledge in the real estate industry. He provided me an update every time after open homes, and gave me confidence and expectation throughout the whole selling process. He paid attention to my welfare, not only to complete a contract but also helped me sell the property at the best price. I am extremely happy about the final contract price, above my expectations and the highest price in the street. He handled the communication between the purchaser and myself very efficiently. Any questions and inquiries were well-organised by him within a limited time.

Overall, I highly recommend Frank Liang as a professional and reliable salesperson.
Jeremy(Shaowei) Luo

Frank is a very trustworthy person when it comes to describing the facts around the property he wants to sell. He always responds to my questions in a fast way with clear answers.

I would recommend and refer my friends to Frank because he is the best.
Nabeel Albahbooh

Frank was great to work with when buying our first home. He had great advice and always put in extra work. We felt he made everything so easy and stress free. He was always available for any of our queries. He always gave us an honest opinion and guided us through the process. I wouldn’t hesitate to get Frank to help us out next time! Thank you Frank.

Best Regards

Frank Liang was the agent for selling our property in Massey. He was very friendly and detailed in his communication with us. His knowledge, coupled with his well thought out marketing strategy resulted in a quick sale which exceeded our expectation. I would not hesitate to recommend him or engage him again in future.
Frank Liang from Barfoot & Thompson Royal Heights was our agent for the sale of our property in Massey. Frank was timely and thorough in his communication with us, about the process and his sales advice. The marketing of the property was excellent, with many visits from agents from other offices, plus visitors to the open homes, which resulted in an early auction and a price we were very happy with. We would recommend Frank as a professional agent for the sale of residential property in the northwest of Auckland.
Viv & Tony Jones
I just want to thank Frank Laing. I was purchasing a house for the first time under auction and really wasn’t sure what to do. Frank patiently explained it to me and helped me understand how it worked. Thank you again and I would not hesitate to use Frank again.
Deanne MacMillan
I have recently sold my house through Barfoot & Thompson with Kevin & Frank.
We would like to take this opportunity to thank them both for making the most stressful thing we have done, into something that was manageable. They both operated with professionalism, integrity and honesty throughout the sales process and we always felt they were working on our behalf. They worked tirelessly together as a team from their first sales pitch to the last open home we held at which point we had two conditional offers on the house. Even when the market was turning during the sales process from a sellers’ market to a buyers’ market; they never lost their nerve. Our faith in them both meant neither did we and they just worked even harder on our behalf. They exceeded all our expectations of what a great real estate agent could be and would gladly recommend them to anyone selling their property.
Simon and Gaylene
Frank and Kevin are a very knowledgeable and reliable team. I have known these guys for 3 years now and have been consistently impressed with there great customer service and availability at all times.
I have bought and sold a number of properties over these few years and thanks to Frank’s and Kevin’s in depth knowledge of the Unitary plan, I have done really well accumulating great quality real estate. Their in depth knowledge of the West Auckland suburbs is especially impressive.
As a team I found them to be very professional, always reachable and eager to help even if there is nothing in it for them. I have been in real estate for many years now and since dealing with Frank and Kevin, I wouldn’t use any one else.
I have found them to be very honest, sincere and very friendly. Great positive guys that are a pleasure to be around.
Thanks for all your hard work, greatly appreciated.
Kevin and Frank are excellent sales team. We have definitely chose the right people to sell our house. Throughout the whole time they have been professional, friendly, helpful and always available. They have offered advice when needed, kept us up to date with progress, and guided us through the quick and efficient sale of our house. We are very grateful for the extra mile they went. We would definitely recommend them to anyone considering sell and buy a house. All the best for your future businesses.
Kazu and Rebecca Iwamoto
We appreciate the big help from Kevin and Frank sales team to sell our home at the ideal price around 4 weeks. At first, we talked with a couple of agents from the different companies, Kevin and Frank give us more professional impression on local knowledge and real estate experience than others, they designed the marketing strategy for us and explain every detail which is useful for us to make decision. Also selling calender is very impressive to let us know what they will do on our property to make every detail transparently.

We are so happy that we could have these two professional agents to help us sell our house without any hassle and puzzle. We will definitely go with you guys in buying or selling in the future, and also will refer you guys to our friends.
Kevin Lee

When my husband and I came to NZ, we were so lucky to have Frank and Kevin help us purchase a house. Through their experience they gave us lots of useful tips and advice on purchasing to make the process easy and smooth. After my circumstances changed, we decided to up size our house and Frank and Kevin helped us market and sell our current property. The whole process was professional from start to finish. They analyze the market and advise us on every move. The result was amazing; the price we achieved was well over my expectation. Frank and Kevin are definitely the best choice for buying and selling.
Junqi Cai
“After deciding that it was time to move on from our house we consulted Kevin and Frank of Barfoot & Thompson. From that meeting on the process was smooth and simple. We listened to their advice on the best way to market, and prepare for the sale of the house. It finished up a great result for us and would like to thank them for their great effort and most of all keeping us informed throughout the process. We would have no hesitation in recommending them to anyone buying or selling their property.”
Andre and Minako den Boer